myGov/ATO Scam Spike: The 5 Checks Before You Click (and What to Do If You’ve Been Caught)

Australians are being warned about ongoing scam activity targeting myGov and ATO-linked accounts, with reporting highlighting increasingly sophisticated phishing emails and SMS messages impersonating government agencies。

The ATO regularly updates scam alerts outlining common tactics, including fake refund notifications, urgent payment demands and links to counterfeit login pages. For individuals managing tax affairs online, supporting from an experienced accountant Box Hill, will be critical to keep your online account safe.

Why Scammers Target myGov and ATO Accounts

Your myGov account links to essential services including the ATO, Medicare and Centrelink. Once compromised, scammers may:

  • Redirect tax refunds
  • Access personal identification details
  • Lodge fraudulent tax returns
  • Change bank account information

Official myGov scam guidance confirms that government agencies will not send clickable login links by email or SMS。 Any message urging immediate action should be treated with caution.

The 5 Checks Before You Click

Before responding to any message claiming to be from the ATO or myGov, run through this checklist:

1. Check the Sender Address

Scammers often use addresses that look similar to official domains but contain slight variations.

2. Don’t Click Login Links

The ATO advises users to access services directly by typing the official website address into their browser, not through embedded links.

3. Watch for Urgency or Threats

Messages threatening arrest, account suspension or immediate penalties are classic red flags.

4. Verify Through Official Channels

If uncertain, contact the ATO directly using contact details from its official website — not those provided in the message.

5. Enable Security Protections

Activate multi-factor authentication and review account activity regularly via your official myGov login portal.

A proactive discussion with a qualified Box Hill accountant can also ensure your tax agent authorisations are secure and correctly configured.

What to Do If You’ve Clicked or Shared Details

If you suspect you have interacted with a scam:

  • Secure your myGov account immediately — change passwords and enable extra security measures.
  • Contact the ATO to report the incident and check for unauthorised activity.
  • Report the scam through Scamwatch to assist broader enforcement efforts。
  • Seek identity support through IDCARE if personal information has been exposed。

Early action significantly reduces the risk of financial loss or identity misuse.

Who Should Pay Close Attention?

Scammers frequently intensify activity around tax time and during major policy or refund periods. Individuals expecting tax refunds, managing BAS or PAYG obligations, or updating account details online should exercise particular caution.

Tax time in particular is commonly referenced in official warnings as a period when scam attempts increase, making vigilance especially important.

Final Thoughts

Digital tax systems offer convenience — but they also attract fraudsters. The safest approach is disciplined online behaviour: never click unsolicited links, verify directly through official channels, and respond quickly if something feels wrong.

At Infinity Solution Tax Plus, a trusted accountant in Box Hill can assist clients in reviewing account security settings, monitoring unusual activity and navigating recovery steps if needed.

Staying informed is your first line of defence.

Disclaimer: This article contains general information only and does not constitute financial or taxation advice. You should seek personalised advice from a registered tax or financial professional.

Sienna Jiang is the Founder and Managing Director of Infinity Solution Tax Plus, a Chartered Accounting firm dedicated to helping clients stay financially organised while achieving their business, financial, and personal goals.

A Certified Public Accountant (CPA) with over 10 years of experience in accounting and taxation, Sienna brings broad and in-depth expertise in tax compliance, business advisory, financial reporting, and strategic tax planning for individuals and small businesses — including significant experience working with professionals in the medical field.

She works closely with clients to deliver tailored solutions in tax structuring, business strategy, and long-term planning. Her holistic approach combines practical guidance with personalised support, helping clients simplify compliance, drive growth, and reach their goals with confidence.